FAQ

Still have questions? Take a look at our FAQ below:

Getting Started

How does Learning Carte work?

Learning Carte is an online marketplace for both instructors and students. As a student, you decide what classes you would like to take, and we pair you with eager instructors willing to teach.

How do I get started?

You can register as a student with the “Sign Up/Free” button on the main page. You will need to input your name, phone number, email, and create a password to create an account. You will also have to accept our Terms & Conditions which are listed here

How do I find a class or instructor?

You can find a class or instructor under the “Search” submenu. From there, you can browse and filter through our camps.

How do I register for a class?

After finding a class, navigate to “Booking Information” at the bottom of the page to register for a class.

Sessions

How do I confirm I have signed up for a session?

You can check your dashboard under “My Account,” and you will receive an email confirming your registration.

How do I join a session?

You will receive a Zoom link in your dashboard under “My Account” to join a session.

How do I use Zoom?

Please see Zoom’s FAQ here

What happens if my Zoom link is not working?

Please see Zoom’s FAQ here If you are still having difficulties, please contact us at admin@learningcarte.com.

My Account

How do I change my account information?

You can navigate to “My Account” and edit account information (name and contact information) in the “Profile” submenu.

How do I upload or change my profile picture?

You can click “Edit” under the “Profile” submenu to upload or change your profile picture.

Billing

Can I request a refund for a session I felt was unsatisfactory?

You may receive a credit for a session if the instructor does not show up without prior notice or ends the class abruptly without prior notice